jilii Terms and Conditions

These Terms and Conditions ("Terms") apply to the use of the jilii website and all its services. When you open an account, log in, or use any service on jilii, you are considered to have read, understood, and fully accepted these Terms.

We reserve the right to modify these Terms at any time. Continued use of the platform after any changes will be considered your acceptance of those changes. Please review this page regularly.

The following conditions must be met to use the jilii platform:

• You must be at least 21 years of age.
• You must reside or be located in a jurisdiction where online gaming is not legally prohibited.
• You are using this service voluntarily through your own account.
• You have never had an account permanently banned by jilii.

jilii may request relevant documents at any time to verify a user's age and identity. Withdrawals or certain services may be temporarily suspended until verification is complete.

2.1 One Account Policy

Each individual may hold only one account. If multiple accounts belonging to the same person are detected, jilii reserves the right to close all such accounts and confiscate their balances.

2.2 Accurate Information

All information provided at registration must be truthful, accurate, and your own. Providing false information may result in immediate account closure, and all transactions will be considered void.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Any activity carried out through your account will be assumed to have been performed by you, unless you immediately notify us of unauthorized access.

• Do not allow any third party to access your account.
• Use a strong password and change it regularly.
• If you notice any suspicious activity, notify our support team immediately.

2.4 Account Transfer

Transferring, selling, or giving your account to anyone else is strictly prohibited. If any such activity is detected, the account(s) involved will be permanently closed.

3.1 Deposit Methods

jilii currently supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

3.2 Minimum Amounts

• Minimum deposit: ৳200 for each method.
• Minimum withdrawal: ৳800.

3.3 Withdrawal Timeframe

Approved withdrawals are generally sent within 30 minutes to 3 hours. However, delays may occur due to urgent verification checks or banking issues.

3.4 Withdrawal Conditions

• Withdrawals can only be made using the same method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn (see Section 04 for details).
• Withdrawals cannot be processed until identity verification is complete.
• In cases of suspicious or unusual transactions, jilii may place a temporary hold on withdrawals during an investigation.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000.

• Example: Deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000.
• Example: Deposit ৳18,000 and receive a maximum bonus of ৳8,000, giving a total balance of ৳26,000.

4.2 Wagering Requirements

Before withdrawing bonus funds, you must wager 10 times the bonus amount. The wagering calculation is based on the bonus amount only, not on the deposit plus bonus.

4.3 General Bonus Rules

• Each user may use each promotional offer only once.
• If any game rules are broken using bonus balance, or if the bonus is exploited strategically, the bonus will be cancelled.
• jilii reserves the right to modify, suspend, or cancel any promotion.
• If a bonus offer carries separate terms, those terms will apply.

All games and betting services available on the jilii platform are operated fairly and transparently. The following rules apply to all players:

5.1 Sports Betting

• All bets are accepted in real time and are final only after confirmation.
• If an event is postponed or cancelled, bets will be settled according to the applicable rules.
• If an unusually large volume of bets is placed on the same event from multiple accounts, jilii may investigate.

5.2 Casino Games

• All games are operated under the rules of the respective game provider.
• If an incorrect result occurs due to a technical error, it will be considered void.
• If a game is interrupted due to a network disconnection, it will be settled based on the state of play at the time of disconnection.

5.3 Fair Play

jilii is fully committed to fair play. The use of any software, bots, automated processes, or any other unfair means is strictly prohibited. If detected, the account will be immediately closed and all winnings will be confiscated.

jilii's VIP program has five tiers. Through regular play, you can advance to higher tiers and enjoy greater benefits:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.7% cashback per week.
• Platinum: Up to 1.0% cashback per week.
• Diamond: Up to 1.2% cashback per week.

VIP benefits are at jilii's discretion and may be changed or cancelled at any time. A tier may be revoked due to a breach of account rules. Separate terms may apply to VIP tier cashback and benefits.

jilii believes that entertainment should be enjoyed safely and in a controlled manner. We are fully aware of the mental health and financial wellbeing of all our players.

7.1 Self-Limit Setting

Players can set deposit limits, session time limits, and betting limits. Please contact our support team to use this service.

7.2 Self-Exclusion

If a player wishes to temporarily or permanently exclude themselves from the platform, please contact our support team. We fully respect this decision.

For more information on responsible gambling, please visit our Responsible Gaming page.

jilii gives the highest priority to protecting your personal information. Data collected is used solely for providing services, verifying identity, preventing fraud, and improving service quality.

• Your information is stored securely through SSL encryption.
• Your data is not sold to third parties for marketing or advertising purposes.
• Information may be shared with authorities where required to meet legal obligations.

For our full privacy policy, please read our Privacy Policy page.

The following activities are strictly prohibited on the jilii platform:

• Opening or managing an account on behalf of a minor.
• Money laundering or any illegal financial activity.
• Creating multiple accounts for the purpose of bonus abuse or system exploitation.
• Using bots, automated scripts, or any hacking tools.
• Threatening, harassing, or deceiving other users.
• Attempting to exploit technical vulnerabilities in the platform.
• Using another person's account funds or using third-party payment methods.

10.1 At the User's Initiative

You may contact our support team at any time to request closure of your account. It is recommended that you withdraw any applicable balance before closing.

10.2 At jilii's Initiative

jilii may temporarily or permanently close any account for the following reasons:

• Violation of the terms and conditions.
• Failure to verify identity or providing false information.
• Evidence of fraud or suspicious activity.
• Account inactive for an extended period.
• Legal or regulatory requirements.

The remaining balance (excluding bonuses) of a permanently closed account will be refunded, unless it is associated with any fraud or breach of rules.

The jilii service is provided on an "as is" basis. We do not accept liability for the following:

• Loss due to internet disconnection or technical issues.
• Issues with third-party software or payment gateways.
• Loss due to unauthorized access or cyberattacks (provided we have taken reasonable security measures).
• Financial loss resulting from the player's own decisions.

jilii's maximum liability shall in no circumstances exceed the amount of the transaction in question.

If you have any dispute or complaint, please follow the process below:

1. Step 1: Contact our support team — 24/7 live chat or [email protected]. Most disputes are resolved at this stage.
2. Step 2: If not resolved via live chat, send a detailed complaint by email. We will respond within 7 business days.
3. Final Step: If the above methods do not resolve the issue, a resolution will be attempted through mutual discussion.

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: 24 hours, 7 days.
• Email: [email protected]

Our support team is able to provide assistance in both Bengali and English.